Loading... Please wait...

Testimonials

  • We treat our customers like individuals.
  • We have hundreds of happy customers and here are just a small handful of their comments: -
  •  "The filter for our Tefal electric kettle has just arrived and it fits! Thank you so much. We have looked everywhere on the www. for this item and also tried High Street shops with no success." - Christine, KENILWORTH

  •  "I just wanted to thank you very much for your fast and efficient service. My order was received and it was well packaged! I am now going to have a look at your website to see what else I can order! Many thanks once again to all concerned." - Angela, CYPRUS

  •  "Just a quick note to say many thanks for the quick delivery. It's been a pleasure to do business with you. I will definetly recommend to my friends. Excellent service thanks again" - Margaret, STOKE-ON-TRENT

  •  "Many thanks for the safe delivery of my above order. I am impressed with your service and helpful information on your website. The price was several pounds cheaper than anyone else and I would definitely recommend your firm. Thanks again" - Rodney, MANCHESTER

  •  "I orderd a Krups filter and seal for my espresso machine on the evening of 11 Jan and it arrived on 13th. My machine now no longer leaks.... I am well impressed at the ease and speed you got the order here. Many thanks." - Phil, DOWNHAM MARKET

  •  "Thank you so much, I certainly did not expect to receive the bowl before Christmas, brilliant site and brilliant service. Thank you. Happy New Year. (Ordered on 21st Dec, Delivered 23rd Dec)" - Janna, GUILDFORD

  •  "I would like to compliment you on your extremely fast turn around of my order. Excellent service." - Gloria, DORCHESTER

  •  "Thank you for your prompt service and for having the spares I wanted! – Happy Christmas!" - Steve, PERRANPORTH

  •  "You are stars. Goods just arrived, amazing service,many thanks. (Ordered on Friday, Received next day on Saturday)" - John, PAR

  •  "Just wanted to thank you for your prompt and efficient service, I'm very pleased with the lid and with your service thank you and a happy Christmas to you all." - Michael, LINCOLN

  •  "Thank you for extremely prompt and efficient service, the Moulinex bowl I ordered has arrived safely today and fits perfectly." - Anthea, STOKE BISHOP

  •  "Received my order today. Brilliant service. Thank you very much. Will definately order from Belstar Electrics again." - Malcolm, GRIMSBY

  •  "Just to say many thanks for your very efficient attention to my order. A great service and very prompt delivery." - Ken, ASHFORD

  •  "Just a wee note to thank you for the very quick and efficient delivery of my recent order.Thanking you." - Fiona, FALKIRK

  •  "Received my order today - brilliant extremely fast service, the part fitted my appliance perfectly, thanks." - Bill, NOTTINGHAM

  •  "I received my order just now 2 days after placing it, Thank you so much for your prompt service, I will certainly pass on your details to all my friends, and it's now on facebook too." - Sue, LEE ON THE SOLENT

  •  "Just like to say it was a real pleasure to deal with you , you have very good web pages and my order arrive promptly thank you very much." - Anne, BELFAST

  •  "Hello, just wanted to say thanks very much for a prompt and efficient service,I am very pleased with your product. I shall definitely be recommending your company to friends and colleagues,thanks again for a fantastic service." - Michael, LONDON

  •  "The replacement arrived safely and in perfect condition. I would just like to say that my experience enquiring about replacement parts with your company has been excellent from start to finish, and your customer focus is to be applauded as well as your product knowledge and efficient processing of my order." - Phil, OAKHAM

  •  "Hello - I ordered an item from you on Friday 11 March and was very surprised / pleased when it arrived the following morning - exactly what I needed. Very impressive service indeed!! Many thanks." - Alan, DUNDEE

  •  "Good morning. Many thanks for for the incredibly fast despatch of this paddle, which arrived by post here in Jersey at 8 a.m. today (Friday, dispatched on Thursday - less then 24 hours for delivery)!!! Your service is exemplary and I shall certainly use your company again whenever I need replacements for anything." - Gillian, JERSEY

  •  "Many thanks for the swift delivery - I received the item today. I am always wary of internet sites but shall retain the details of yours and forward to any friends who require electrical items." - Pamela, ABERDEEN

  •  "Just wanted to leave feedback to say thank you very much for the prompt delivery of my order. Excellent service. Would recommend and use again. Thank you!" - Maureen, LIVERPOOL

  •  "I have been in business for many years and have never experienced such excellent customer support as I received from your company today. Within 20 minutes of my email to Belstar I received a telephone call from your company resolving my query. The order value was only £10.85. What fantastic service!" - Arnold, NEW BARNET

  •  "Thanks so much for this. I have just purchased because of your excellent customer service! If only more companies worked like this ...Thanks again " - Cara, Bridge of Allan

  •  "Just to thank you for safe delivery of my Masterchef 350 food processor lid. I so appreciated your assistance and prompt delivery. It fits, so I ordered the right one! Shall not hesitate to recommend you and your service to friends in the future. Thanks again." - Margaret, Lymington

  •  "I just want to say thank you for your excellent service. You have restored my faith in internet shopping following a very poor experience, I will certainly recommend you. Thanks again" - Barbara, Winchcombe

  •  "Thank you so much for the VERY FAST DELIVERY of my Krups Dolce Gusto water jug. I ordered it on Saturday and it was here with me in the wilds of BONNIE SCOTLAND this morning --Tuesday---NOT BAD!!" - Moira, Broxburn, Scotland

  •  "Thanks very much for my order, it was delivered today (Saturday) at approx 11am (Order placed at 8pm on Thursday), stunned and amazed it was so quick,thanks again" - Carol, Chorley

  •  "My order arrived on Saturday morning (Ordered Thursday 9pm). Many thanks for a speedy service." - Lee, Farningham

  •  "Today i received my deep fry basket. Thank you so much for an excellent customer service, fast delivery and easy to use web site. Brilliant." - Caron, Bristol

  •  "I thank you for your VERY prompt attention in regard to this order. From payment time to delivery in less than 36 hours is excellent service and I will definitely be recommending your company to my friends and family. I have tried the part and it is working well. Once again thank you." - Robert, Aberdeen

  •  "I received my order this morning and i must say I am incredibly pleased by your fantatic service. I placed my order last Sunday and the part safely arrived in the post to my home in New Zealand this morning (Saturday). The part was exactly what i needed, your prices (including postage) are excellent. And I shall use you again next time I have a faulty appliance which needs a spare part! Thank you so much" - Dave, New Zealand

  •  "Don’t remember if I thanked you for your help. Anyway, my husband ordered what he needed and the package arrived in super quick time. Efficient as always. Many thanks." - Sue, London

  •  "I am so impressed with your speed and quality of service. I am now reunited with my coffee machine and the world seems a brighter place. Thank you very much." - Lucy, Abingdon

  •  "Just a quick thanks for the super fast delivery. I know where I shall look next time I am looking for appliance spares!" - Rod, West Byfleet

  •  "I would just like to thank you for the excellent service we have received from you. The spare part we ordered was received in less than 24 hours, and we now have a fully working Tefal steamer. Once again, many thanks, and we won't hesitate to recommend you to anyone in the future" - Norman, Chelmsford

  •  "Just what I was looking for! It has come in record time. Thank you so much for such an excellent service. I'm most impressed!" - Jennifer, Edinburgh

  •  "I cant believe what a good service I had from you. The tefal paddle was ordered on Sunday and it arrived on Tuesday. Many thanks for a great service." - Kathleen, Keighley

  •  "I ordered a part on Sunday night.I had no number, but did my best to describe the piece. The order was acknowledged immediately. On Tuesday the correct part arrived. What the hell is going on? Are you guys trying to give me a heart attack? How can I continue to gripe about the terrible service people in this country receive from companies and corporations of all sizes, if you insist on doing an incredibly good job? I am not quite speechless,as you can see, but completely blown away, by what should be a daily occurence, a simple thing really-but isn't- good fast service. I wish I could do business with you every day! Thank you for making my day, my week! " - Sam, Ashburton

  •  "Top service and a great price, came next day with no issues I would recommend you to anyone. Thanks a lot." - Roy, Romsey

  •  "My order, despatched last Friday, arrived today (Tuesday) and my trusty Krups mixer is back in action. Thank you for your efficiency and customer care." - Eileen, Barnet

  •  "Many thanks indeed for all your help. The parts arrived this morning and all is now fixed and working. You have got yourselves a regular customer - although I hope I won't need your services too often!" - Kenneth, Isle of Man

  •  "Just to thank you for the prompt service - now have the site on our 'Favourites' list and have informed our friends. Many thanks" - David, Cyprus

  •  "I would like to thank you for you wonderful service and delivery of the parts that i ordered. So efficient and helpful. Thank you." - Andrew, Rugeley

  •  "Many thanks for sending the Tefal seal - it arrived safely today. Congratulations on your efficiency. My first internet deal!" - Rosamond, Emsworth

  •  "Brilliant! I have made many enquiries about this part, no-one else was able to help. I have sent an order and look forward to receiving this item.Thanks for the excellent service." - Sylvia, Hessle

  •  "I wish to thank you for your good organization at obtaining the parts I needed for an old but good Krups food processor. Will certainly do more business with you." - Alessandro, Italy

  •  "Thank you very much for my actifry paddle. I received it on Tuesday & was delighted with the quick delivery. It arrived safely as it was well packaged. Thanks again from a very satisfied customer." - Hazel, Glasgow

  •  "Thanks. I have just ordered it. I wish I had found you sooner. I am bookmarking you." - Ivan, Bristol

  •  "This item arrived safely this morning. I would like to thank you very much indeed for FANTASTIC customer service. This item arrived within one working day of placing the order, despite postal strikes in Bristol. Belstar has now been added to my list of "favourites" and I shall certainly be using you again. Congratulations once again on such a terrific service" - Lawson, Llanelli

  •  "My order came YESTERDAY (Ordered Sunday, Received Thursday)! Talk about efficient! You guys are the BEST! Thank you very much indeed." - Diane, France

  •  "Just to say I am very impressed at the speedy delivery of my replacement bowl. Many many thanks. (Ordered Tuesday, Delivered Wednesday)" - Christine, Attleborough

  •  "Thank you very much for the fantastic service you provide. The new lid for my 30 yr old food processor arrived and fits perfectly - so now ready for the chutney making season!" - Diana, Emsworth

  •  "Many thanks for getting back to me regarding the switch. That was very much appreciated to have someone that actually took the time and effort to research and remember to get back to me with the information. .... Thank you once again for some proper customer service!" - Nick, Newton Abbot

  •  "Thank you once again for all your help - such service is really hard to find these days. In less time that it would have taken me to drive to town, park and find a spare parts dealer, I had ordered the stuff. I have recommended you to my family back in England and also have told my friends here about your service." - Janet , Australia

  •  "Out of the six enquiries I sent out you are the only one to have replied, many thanks" - Malcolm, France

  •  "Just thought I would send you a great thank you, for your prompt transaction, this is the first time I have used a online supplier and was over the moon with the speed and ease that I received the goods, your site was so easy to use, and having pictures that you could pick the item from made it so easy, I will not have any reservations of using online providers in the future.Well done keep up the good work" - Eric, Accrington

  •  "I just wanted to say thank you for your extremely prompt service. I ordered this on Wednesday afternoon (1:00 pm) and it arrived Thursday morning. The price was also much less than your competitors. I shall certainly be using you again." - Christine, Abergavenny

  •  "Brilliant. Both bowls arrived this morning - Saturday 1st August (order placed 12.30pm July 31st). I'm very impressed with your service" - Susan, Perth

  •  "Just thought I would let you know that I ordered a part for my cooker at 8.30 pm on Tuesday and it dropped through my door this morning (Thursday). Very impressed!" - Neil, Bristol

  •  "Item received this morning (Ordered Monday 10am, Delivered Tuesday 11am) thank you. I wish all companies were as efficient - first class service, many thanks " - Julie, Oswestry

  •  "Many, many thanks for your prompt service with my order (Moulinex lid and drive shaft). It had taken my husband 18 months to source replacements, to no avail. I checked out a couple of sites and found you. Response was great, ordered on Wednesday 8th July and delivered today, Wednesday 15th July. It would probably have arrived yesterday except that it was a Bank Holiday here in France. Thanks once again, will certainly recommend your company." - Shian, FRANCE

  •  "I just wanted to say what a most efficient prompt speedy service you provide. In this day and age most people are quick enough to complain but very seldom do they take the time to appreciate a good service. So, thank you very very much. Keep up the good work." - Teena, Treorchy

  •  "Could I just say thank you for the wonderful service I received from you regarding my order.The correct spare part was received in under 24hrs of me placing my order with you. " - Annette, Blackpool

  •  "Just to let you know - praise where praise is due. Great service for the above order. Ordered yesterday received today.. will deffinately use you again. Well done !!!!." - Dave, Bristol

  •  "Just a quick note to say thanks for brilliant service. Ordered parts Wednesday morning and they arrived in Loule, Portugal Friday morning! Many thanks" - Pete, PORTUGAL

  •  "My order placed with you on Tuesday afternoon has just been received (Wednesday). Thank you for such prompt and excellent service which far surpasses what I would have expected. I would have no hesitation in placing an order in future and will certainly recommend you to my friends." - Ann, Greenock

  •  "I just want to thank you for your prompt delivery of my order. It was such good service and the item has allowed me to recover the use of an expensive and most useful cooking appliance. " - John, Broadwas

  •  "The tank was delivered this morning (Ordered Tuesday 10am, Delivered Wednesday). Thank you for your efficient and prompt service. " - John, Bristol

  •  "Thank you for the Krups Coffee Jug which arrived at 8am today (Weds), having ordered on Monday. Fantastic service! - especially having been told by a local supplier it was obsolete. It is so refreshing to get this kind of excellent service, and to be able to brew fresh coffee again." - Richard, Bristol

  •  "Thank you so much once more, its great to know there are businesses out there that supply on time and are just so very helpful." - Tim, Cheltenham

  •  "I just want to say thank you for an excellent service - who needs to go out to shop. Ease of ordering through to delivery was very good." - Chris, Brentwood

  •  "Many thanks - I ordered the above yesterday 02/03. Delivered this morning 03/03 am. We've already had three cups of coffee. Excellent service, delivery and price. Again Many Thanks" - Phil, Tamworth

  •  "Just to say a huge thank you for such superb service, good communication and speedy delivery! I've just received my parcel and am thrilled to bits! Here's a gold star and a smiley face from me to you! " - Chris, Mansfield Woodhouse

  •  "Best site for spare parts I've seen in a long time - congratulations on it!" - Andy, Cinderford

  •  "I wanted to say thank you for the great service we have received from your company. The blender arrived safely and much quicker than we thought. It works well.Many thanks for the advice given before I put in my order. I can certainly recommend your company. " - Deborah, West Ewell

  •  "Thank you Belstar. Order for Moulinex Blender Jug arrived promptly on Friday 13 February (Order placed 10pm on 11th Feb). All in order. My wife was delighted. " - Patrick, Marlborough

  •  "I would just like to thank you for your professional and speedy service - these are exactly what I needed. A very nice change to experience an order without any hassle whatsoever - unlike a lot of other Internet suppliers. Thank you very much - a pleasure to do business with." - Stephen, Newcastle upon Tyne

  •  "I recently ordered some parts for my coffee machine. The part were ordered and delivered within 48 hours during the Christmas period. Apart from this very impressive delivery time, I am particularly impressed by the close attention and outstanding customer service I received from your organisation. You helped me to identify the parts and answered several questions to help me to get the right parts which I did. This was despite the fact that my order was for only about £10 worth of parts. Please accept my thanks and admiration for running such a superb customer focussed operation. I find it very rare to receive such attention and professionalism. ... I would not hesitate to use your service again or recommend you to any other customer. " - James, Brentford

  •  "Thank you so much for the fantastic service. Order received first post today (03/01/09 ordered 11am on 02/01/09)." - Liz, Croydon

  •  "Many thanks for the pressure cooker part; ordered on the 22nd Dec (at 10:00pm), delivered on Xmas Eve, saved me hours on the Xmas pudding. Most efficient." - Dave, Bristol

  •  "Thank you for your rapid and efficient delivery, a true espresso service" - Neil, London

  •  "Ordered this on Thursday evening - received Saturday morning. Excellent service, not just in the supply of the part but also in you remembering to come back to me when the item was in stock.. I'll not hesitate to use Belstar again and to recommend you when relevant." - Richard, Leicester

  •  "Arrived very speedy first class service many thanks. (Ordered 8am on a Monday, delivered before noon next day)" - Andy, Pencader

  •  "Just to say thank-you for such prompt and efficient service - my parts arrived this morning less than 24 hours after being ordered! A rare luxury in this day and age - well done." - Anne, Oxford

  •  "I would just like to say a very big thank you to you all. I will definately use you again. I ordered my jug on Thurs evening, and it arrived about 10.30 today Sat. That is what a call a 1st Class service. If more companies were just like you, things would be a lot better. Many, many thanks." - Angela, Leighton Buzzard

  •  "Thank you very much, you have been very helpful and it is nice that you have kept me informed, a pleasant change to get good customer service." - Nicky, SPAIN

  •  "I just wanted to say a big 'thank you' for stunning communication and service when processing and delivering my order. Very impressive – and very much appreciated. Keep up the great work! " - Jamie, Richmond, Surrey

  •  "The postman has just delivered (Tuesday) the Kenwood Knife Blade which I ordered online only on Sunday. I am enormously impressed with the service you have given to me... If I need spares for my domestic appliances in the future, you will certainly be my first port of call. " - Patricia, Market Drayton, Shropshire

  •  "What fantastic service! Ordered Sunday morning, delivered 10 a.m. this morning (Tuesday)" - Janet, Warwick

  •  "We have been amazed by your super efficiency both in informing us when the grinder became available and in supplying by next day delivery!! Thank you so much." - David, Bognor Regis, West Sussex

  •  "Just a thank you for your very efficient service - 2 days from order to receipt is excellent" - Susan, Poole, Dorset

  •  "I just wanted to thank you for your very efficient service. Goods safely received yesterday, fantastic - well done!" - Chris, Lyme Regis, Dorset

  •  "Just wanted to say thank you for your fast service. My krups is now back working properly and I am tanked up on caffeine again lol. Thanks." - Dena, St Austell, Cornwall

  •  "Thank you for your very prompt service. I thought I would have to buy a complete new coffee maker so am thrilled with the new water tank which arrived today." - Heather, Aberdeen

  •  "Many thanks for the excellent and prompt service. The blender jug was received at 10:30 on Saturday morning, more or less a mere 36 hours from when I placed the order. I shall have no hesitation in recommending you to other people." - David, Exeter, Devon

  •  "What a lovely surprise. The replacement Krups Coffee Jug I ordered yesterday has just been delivered. Thank you for the very speedy service, it is very much appreciated." - Elizabeth, Castle Doddington, Derby

  •  "Just to say thanks for supplying the new handle, amazingly quick service - ordered 7pm Tuesday, here 11am Thursday. Well packed, exactly what I needed, really impressed" - Peter, Orsett, Essex

  •  "Item received today!! That's a less than 24 hour service - fantastic!! My compliments to you and your staff" - Valerie, Surbiton, Surrey>

  •  "What a very quick and efficient service, I have never tried anything like this before as I am a member of the older generation and not very good at this sort of thing. Thank you again" - Sue, Coventry

  •  "Many thanks for your efficiency. We will certainly use you again and recommend you to others. Thank you" - Michael, Sunderland, Durham

  •  "Sirs, congratulations on your very professional website, the part I ordered on the 23rd was delivered today (24th), installed and tested. Thank you" - Ken, Lyne, Lancashire

  •  "Thank you for expediting my order so quickly - it was particularly swift considering the holiday-period. Your service deserves a special mention" - Robert, Wirral

  •  "My wife and I wish to thank you for your efficient and speedy service earlier this month in delivering to us a Krups coffee jug in less than 2 days.  We were pining for proper coffee and you saved our lives!" - Charles, Rye

  •  "Astounded at the speed of this transaction. Well done!" - Richard, Northwich

  •  "Just to let you know that the replacement jug for our moulinex masterchef 970 arrived the following day. This service has been THE FASTEST, ORDER ,SENT AND DELIVERED PRODUCT we have had since GOING ONLINE 8 years ago. Many Thanks to your team. WILL CERTAINLY TELL ALL OUR FRIENDS. Brilliant site..... Brilliant service. Will definitely be back
    " - Bruce, Ashford

  •  "Just a note to say thank you for the good service you provided – keeping me informed and sourcing the replacement turntable. I was impressed with the quick delivery, once the item was in stock and the order had been placed " - Christine, Ilminster>

  •  "Thanks for blindingly fast service.  Washers have just arrived and I can make a coffee." - David, London

  •  "I have received the capsule holder, so can now have a decent cup of coffee. Thank you for your prompt attention and 1st class service" - Geoffrey, Hull

  •  "Hi there, my order arrived today - well impressed with the speed of light delivery. thank you all very much. " - Rachel, Norwich

  •  "This is just to let you know that I have received the items which I ordered from you. I am satisfied with your prompt service and careful packaging. Thank you, I will come back in the future if needed. " - Shree, Prescot

  •  "It’s good to get such good service, even from the other side of the world." - Dave, AUSTRALIA

  •  "Would just like to say thank you for the fast delivery of my order, excellent service. big thank you on the money you have saved me, Kenwood chef is perfect!" - Cindy, Littlehampton

  •  "I have to complement you on an excellent site and such professional dealings. I ordered on a Saturday when it is usually impossible to get anything done, and the Paypal system even gave me a full receipt. We have an old Kenwood Chef cost us £20 some 30+ years ago and my wife bakes a lot. Her heart broke in two (usually me that does that!) on Sat when the blender base unit broke. I searched the whole net before finding your site and the explanation that you had a base for our model with a conversion made our day. As we are Scots......so did the price!!" - Bob, Scotland

  •  "Ordered Friday, despatched Saturday, arrived Monday to restore our coffee maker! Great service! ." - Christopher, Dorset

  •  "On Tuesday 10th July c.a. afternoon I have ordered an item from your website and paid for that immediately by PayPal. I must say that I was very surprised when I have received the item on Thursday 12th July which means that this was in Czech Republic, Europe, already on Wednesday evening. Services you provide increase the credibility of internet shopping a lot and it is a great pleasure to do business like this." - Ivo, CZECH REPUBLIC

  •  "This is purely to thank you for your efficiency in despatching the above order, which I received at my home in France this morning. I had waited a fortnight for the response to an email I sent in France, and that was only for possible suppliers of spares; then it would have had to be ordered; and then it would probably have been the wrong part....... I have already forwarded your web address to a friend over here! " - Barbara, FRANCE

  •  "Just want to let you know that I got the cutter today and am very impressed with your service " - Nik, AUSTRALIA

  •  "Thanks for fast despatch of my Moulinex lid, arrived yesterday, super website, impressed with ease of ordering, will use again, and recommend to others.. many thanks" - Norman, Swansea

  •  "Thank you very much for the fantastic service. (If only other services were as efficient as yours) I shall certainly recommend you to my friends" - Alan, Aberlour

  •  "Congratulations, you were the only one (out of 4 email's sent ) to reply. I am very impressed. thanks! " - Ann

  •  "I just wanted to say a big thank you for your assistance in sourcing the replacement part. I would like to put on record that the service you offer is excellent and that you deliver what you say you are going to. Please feel free to show this to any customers as a reference" - Tim, Cheltenham

  •  "Near instant reply to my inquiry and next day delivery" - Tony, Ventnor

  •  "Fantastic, thank you for your very speedy and efficient service, it was much appreciated in my Russian predicament!" - Katherine, RUSSIA

  •  "Thank you very much for the remarkable service. I am incredibly impressed and trust you will let your manager know. The speed has been wonderful. I particularly liked the fact that you sent me a picture of the spare part in order that I could confirm you had interpreted my request correctly" - Jill, Birmingham

  •  "Wow what service....the teapot was found on my doorstep at 7am today...Friday!! full marks to you and the internet" (Ordered on Thursday) - Lawson, Bognor Regis

  •  "Just a quick note to say thank you for your excellent speedy service. I received my replacement lid this morning!! I had originally ordered a replacement through another company two months ago, they never got back to me when I chased the order and subsequently I cancelled the order and contacted your company." - Beeson, Brentwood

  •  "I would like to thank you for your prompt, efficient and helpful service, in the supply of a Krups Filter Holder. I have tried several other Internet sites, even one recommended by Krups and yours was the only one to have the part I required. My wife and I would not hesitate in recommending your services to any one" - Nifton, Rockland St Mary

  •  "The package arrived this morning !! What a superb service you have provided for me. You reduced my bill by advising me, quite rightly, that I did not need all I had indicated. I do not think too many people would have been so professional as to take that view especially as it meant that you would earn less !! My grateful thanks to you and will recommend you to all my friends" - Brewster, FRANCE

  •  "I just wanted to say that after not quite believing all the wonderful testimonials regarding your company, which seemed to offer all that was best about 'old-fashioned' customer service, I can now say unequivocally that every single word is true! Nothing seemed to be too much trouble, no job too small. Courteous and endlessly helpful - your company is a pleasure to deal with" - Morton, Burwick-Upon-Tweed

  •  "You were the only company actually able to replace the part, everyone else told us to buy a new kettle - we've sent your details out to everyone we know. Fantastic, thanks very much" - Anderson, West Wratting

  •  "You were the only company (out of four) to have identified it from the details that I gave. Many Thanks" - Myles, Bristol

  •  "Just to thank you very much indeed for supplying a modified liquidiser base to fit my A701A Kenwood Mixer. I had tried a number of suppliers, including Kenwood themselves, to help me with this and to no avail, so I was absolutely delighted when you were able to help. I was most impressed by your customer service and promptness in supplying the part, and you will certainly be my first port of call in the future when spares are required" - Elizabeth, Misterley